The Malka Institute of Neuroscience and Disease

We love seeing new faces! The M.I.N.D. offers a range of services and accepts most insurances. If you have already made an appointment with one of our friendly offices, you can find additional resources here, such as new patient paperwork and our HIPAA release of information.

Once your appointment has been scheduled, you may receive an email from our affiliate, Patient Fusion, with your appointment details and the ability to complete any pre-visit forms. You may also access the form by clicking below.

We ask that you arrive 10-15 minutes before your scheduled appointment time to check-in, pay your copay or prior balance, as well as complete any other administrative necessities. You will be asked to fill out a medication list as well as the new patient paperwork. In the room, one of our staff members will collect necessary vitals and the doctor will be sent in for your comprehensive assessment*. 

*Please note that once the doctor enters the exam room your exam has begun and no refunds will issued for any reason. 

We respectfully request all who enter our offices to arrive properly groomed and dressed for the safety, courtesy, and respect of our staff, physicians, technicians, and other patients as follows: 

1. Apparel and/or accessories that contain references to discrimination, alcohol products, tobacco products, drugs, sex, vulgarity, death, suicide, the occult, or violence – either explicitly or by innuendo – are prohibited.
2. Apparel and/or accessories that denote gang-related associations are prohibited (i.e., rags, bandanas, shirts draped over the shoulder, shaved/notched eyebrows, or other physical alterations
3. Frayed, holed, or ripped clothing should not expose underwear, undergarments and private areas and must meet all other requirements of the dress code.
4. Your hair and person must be clean and well-groomed, especially if you are here for any procedures or injections.
5. Caps, hats, head coverings, and/or dark glasses are prohibited inside the building.
6. Tops must meet the beltline and should not expose the midriff at any time. The exposure of underwear, undergarments, cleavage, and the wearing of see-through, mesh or swimsuit tops are prohibited.
7. Jackets, sweatshirts, sweaters, and hoodies are permitted following the dress code guidelines and hoods should not be worn inside. Trench coats are prohibited.
8. Pants must be sized appropriately and worn at the natural waistline. Sagging pants and the revealing of underwear, undergarments or private areas is prohibited. .
9. Shorts, skirts, leggings (or similarly styled pants) and/or dresses must not expose underwear, undergarments, or private areas at any time. Leggings must cover all skin to ankle; shirts to coverage to fingertip or below when wearing leggings.
10. Any patient who has a religious exemption should be discussed at admission.

We reserve the right to refuse service to those in violation of the dress code and will work with you to promptly reschedule your appointment. 

We serve on a wide variety of insurance plans in addition to self-payment options; but we aim to serve you! Please click here for a list of plans on which we currently serve or contact one of our offices if you do not have insurance or your plan is not listed. 

Please bring all insurance information, including insurance cards, when you come to your appointment. 

Many medical insurance companies require pre-authorization for medical services. Please consult with your insurance company or primary care physician to obtain a pre-authorization, if required, prior to the date of your appointment. It is always the responsibility of the patient to coordinate with their primary care physician and obtain the required pre-certification or authorizations for all specialist office visits and testing but our staff are happy to request and obtain on your behalf as a courtesy. Should you wish to still be seen without obtaining authorization for services, we can accommodate you at our self pay rate as payment in full. We will not bill your insurance for any self pay service nor will any refund be issued under any circumstance. Your payment attests you agree to these terms.

Our list of insurances may not be all-inclusive and is subject to change at any time.

Please arrive at least 15 minutes before your appointment time to complete any necessary check in paperwork, pay your copay, or any prior balance, and any other administrative necessities. 

For all testing, please follow the specific instructions provided at your confirmation call including arriving for EEG testing with clean, dry hair with no product, avoiding caffeine the morning of your appointment, avoiding lotions and creams on your test areas for nerve conduction velocity (NCV) testing. Any questions should be directly relayed to your testing office.