Do I have a co-pay? That is determined by your insurance and will vary depending on the insurance company and plan you have chosen. Information may be found on your card or by contacting your insurance company directly. Payment is required at time of check-in via cash or card only.
Is there a cancellation fee?
A cancellation or no show service fee of $50 may be applied as a result of frequent or last-minute cancellations, no shows, or reschedules. You will always receive a phone call from us 48 hours before your appointment reminding and confirming your appointment with us.
How can I pay my bill or co-pay? Our offices accept all major credit cards, cash, or money orders. Payments may be made in person, via emailed invoice, or over the phone via credit card (subject to 3% processing fee). Our offices do NOT accept payment by check, neither in person nor via mail.
Why am I being charged a convenience fee? Since we implemented card payments at the height of the pandemic to encourage contactless payment, we have covered the card processing fees charged to us. However, with rising operating costs, we have had to make the decision to begin charging these fees which only affect card payments; cash and money order/cashier checks are not subject to this fee.
What do I need to bring with me for my first office visit? Please refer here for more information regarding your initial visit. New patients must bring photo ID, insurance card(s), complete medication list, new patient paperwork, and method for paying your copay and/or prior balance if applicable.
I received a bill but do not know why. Please contact our billing company at 727-862-1135
I am very pleased with the office and my visit. How can I voice my gratitude? We would love to hear from you! If you are pleased with your visit/experience, please tell the internet! Not pleased with your visit/experience? Please contact us via phone or email to firstname.lastname@example.org to let us know how we can improve.